The people at KCP&L are stupid, too.
I called them last fall, because I had a huge credit because of budget billing, it had been a full calendar year, and I skipped a bill.
Even with a "credit," you can't skip bills, I found out by calling (when the statement was all screaming "past due").
I listened to the customer service person explain that the power company never just liquidates your credit surplus — even though it's the customer's money, that the power company is pretty much holding without paying interest — that, at best, it might be redistributed back each month throughout the next year.
(I didn't get all curious and ask about what happened if the customers suddenly died … I don't see a "redistribution of surplus credits to heirs department" being at a power company, do you?)
So, the December bill was still $95 (the budget based on the 500 people who must have lived here before we did …), and this month, it's only $36. Pretty big-old difference, I should say.
I don't trust them. What good is a budget if it's always changing?
I guess in 2010, it will round out to about $70?
No, this is not going into my "what I'm thankful for" pile: "Having a ridiculously small electric bill when I'm receiving ridiculously small amounts of income." No.